Residents on the Essequibo Coast will soon benefit from the new wireless system, the Wireless Local Loop (WLL) which will replace the Fixed Wireless Access (FWA) which has been serving the Essequibo Coast and Islands since 1996.
The Wireless Local Loop system a more reliable and state of the art technology will not only supply voice telephony service but also has the potential to provide improved access to Internet/data services and allows for the easy provision of a second line. The WLL is the technology trend and is considered the best solution of deploying service to geographically wide areas.
The decision to change out the system became necessary as a result of the problems experienced with the current FWA and the now non-manufacture of that system.
GT&T’s Director, Customer Service Pamela Briggs last week headed a team of staff members to meetings with the Regional Administration, The Essequibo Chamber of Commerce and residents from Supenaam to Charity.
The Chamber and Regional Administration expressed their appreciation for the change of the system and said that they look forward to the new and exciting features that could be provided by the Wireless Local Loop.
Many of the residents said that they are happy that they no longer have to share antennas with their neighbours, since the new system allows for individual installation at customers’ premises.
Customers who turned up in their hundreds, readily signed onto the new contract which is a modification of the existing Terms and Conditions of Service.
The company intends to deploy the same service to other areas around the country.
