Dear Editor,
Until such time as GT&T can provide an efficient landline service to customers in Region 2, which stretches from Pomeroon to Supenaam, the monthly rental being charged now should be waived because of the constant defects in the new system. Even after a year since it was introduced, improvements are not much in evidence with much inconvenience being endured by customers who have to pay for a defective service. All along, the same problems keep recurring, while the company has difficulty implementing corrective measures.
On December 9, last, I visited the Anna Regina Exchange where a special team from Georgetown was assigned to deal with customers’ complaints, but it was just useless going there. Since that day till now, only precious time and travelling money have been wasted as no one from GT&T showed any concern about my complaint, probably because of the company’s monopoly here in a can’t-do-better situation. Competition is always good.
Residents in this district are well known for being complacent, with many other customers as well being faced with the same predicament.
Yours faithfully,
Baliram Persaud
You lucky you get a land line…Watch in tomorrows edition and see how quickly GT&T replies.
this company is a waste of time here on the Essequibo Coast my son has written over 10 letters in all the media about GT&T poor service.
Why complain when nothing is been done.
Where is the PUC?
GT&T could not care less about who complains about its poor unacceptable services in Guyana. Who will act on those complaints anyway? Jagdeo lacks the backbone to do anything about the GT&T monopoly. And the PUC seems to have lost its focus and responsibility that it owes to the Guyanese public. Meanwhile the public is the scapegoat who pays GT&T for poor and unacceptable services. Perhaps some street protest in front of the PUC and Jagdeo office may bring some relief!
It is time to end GT&T monopoly. The Guyanese people deserved better!
gt&t sucks on the essequibo coast. i still have a $500 calling card since 2007 that does not work on the public phones.