Horrible experience with GWI disconnection crew

Please permit me space to highlight the idiocy that passes for service in this country.

In 2009 during the “catch the waive” promotion by GWI, I went into GWI’s office at Bachelor’s Adventure on the 30th November 2009 to regularize my water connection. I took in all the necessary documents, transports etc and paid for the connection. At that time I informed them that I Padmini Deodharry am the owner of the property located at Lot 6 Felicity, ECD and not Eileen Deodharry and for them to change that in the system so that I would have the correct billing. I subsequently paid Meter Charges for 2008/2009 on the 4th January 2010 for $17,800 and then on the 24th March 2010 for $2,224.00.

On the 25th March 2010 at 4:45 p.m a red Toyota Wagon Registration Number HB 6756 with three male occupants and one female occupant came and said that they were contracted diconnectors with GWI, bear in mind none of these persons showed any identification/badges/authorizations of any kind. Upon enquiry the female identified herself as Pamela Vaughn and said that they were there to disconnect the meter in the name of Eileen Deodharry, I tried explaining that there was no connection in the name of Eileen Deodharry and that I thought this matter was sorted out in Nov 2009. At this point the driver of the vehicle started talking in a hostile manner and I could clearly smell alcohol on his breath because of our close proximity. I told him that he was under the influence and as such I would speak to the young lady, on hearing this he became incensed and said that “he was the Contractor and that the water got to cut”.

The young lady was shown the first bill paid for on the 4th Jan 2010, the second bill paid on the 25th March 2010 was with the driver who was not at the premises at the said time. Well needless to say despite the young lady’s efforts the drunken “contracted disconnector” did his disconnection to show me who is de boss.

Minister Irfaan Ally please take note.

Yours faithfully,
Padmini Deodharry