New call centre for Montego Bay

(Jamaica Gleaner) WESTERN BUREAU: Fortune 500 company Convergys, one of the largest ICT organisations worldwide, will open a Jamaican call centre in Montego Bay, creating an initial 1,000 jobs with a footprint to expand to 3,000.

The Cincinnati, Ohio-based company, which is the second-largest single employer in the Philippines, made the announcement at the ‘ICT Round-table’ session at the Jamaica Investment Forum last Thursday at the Montego Bay Convention Centre.

“They will start construction this year and have decided that they want to have a strong presence here, developing their own ICT centre,” president of JAMPRO, Sancia Templer, told The Sunday Gleaner. She added that Convergys usually starts in one city and expand to others.

Encouraged by the fact that they will construct their own building, the JAMPRO president said it shows evidence of a long-term commitment. “When you put brick and mortar in a country it means you are in that country for the long haul,” she said.

According to Templer, the new centre should commence operation early 2013.

The move has been described by Barnett Tech Park developer, Mark Kerr-Jarrett, as extremely significant, particularly to the ICT industry which currently employs approximately 10,000 persons, generating J$3.1 billion in payroll and consumption taxes annually for the Government.

“It further confirms Jamaica’s strategic advantage to service this industry due to its location, English-speaking population, cultural similarities to North America, highly educated population and First World telecoms infrastructure,” Kerr-Jarrett stated.

Extremely passionate about the subject, he says Jamaica need to continue to build on the advantages promoted by ministers Anthony Hylton (Industry, Investment and Commerce) and Phillip Paulwell (Energy and Telecommunications). “There is tremendous benefit to be had through employment tax generation, and the real winner here is wealth creation, which is the only way we will overcome poverty in this country,” he noted.

More in World News

Comments

About these comments

The comments section is intended to provide a forum for reasoned and reasonable debate on the newspaper's content and is an extension of the newspaper and what it has become well known for over its history: accuracy, balance and fairness. We reserve the right to edit or delete comments which contain attacks on other users, slander, coarse language and profanity, and gratuitous and incendiary references to race and ethnicity.

Get the day's headlines from SN in your inbox every morning:

Most Read This Week

  1. Bibi O’Donovan

    UK-based woman dead, daughter in hospital

  2. Kelly Datt

    Bandits shoot dead one of their own during Edinburgh robbery

  3. Julia Ronald

    Teen killed in road crash after car hits utility pole

  4. 20160818cape1

    Passion, dedication and sacrifice yield success for top CAPE students

  5. Fatima Khan

    St Rose’s girl tops CSEC

  6. Malika Hamilton

    Prime suspect in murder of Ann’s Grove girl found hiding in barrel

  7. Sueanna Walcott

    Mahaicony crash claims second victim

  8. Dr Veerasammy Ramayya

    ‘Unbearable’ circumstances forced resignation, Ramayya says

  9. Jermain Holder

    11-year-old electrocuted

  10. Area where Akeem Grimmond’s body was found

    Boy, 14, found murdered in burial ground


Recommended For You