Companies should discourage staff members from chewing gum in public

Dear Editor,

I wish to recount a major incident which aroused my pet peeve while I conducted a transaction at a city bank on November 7, 2012. I was assisted by a teller who chewed gum throughout my transaction. The only thing I could have thought of was a ruminant.

Do people really take a critical look at themselves in the mirror when they are chewing gum? I am sure they would be completely disgusted by the unsightly countenance such an activity is likely to portray.

The organisation I manage has implemented a policy that discourages the chewing of gum, especially among staff members who interface with the public. I would like to suggest that the management of all banks and other organisations implement a similar policy for staff members who deal with the public.

Yours faithfully,
Michael H Khan

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