Dear Editor,
I find it difficult to understand why in my 75th year as a citizen of Guyana, and after dealing with the Republic Bank and its predecessor for over fifty years, I now have to submit two character references and identification such as proof of residence, TIN number, and sources of funding and income to this institution to continue with them.
I find this exercise humiliating, degrading and unnecessary now that I am retired, and wonder if others like me feel the same.
I do not have a criminal record and do not receive any income from the state, nor an NIS or old age pension which has been denied with no explanation given for the denial, despite repeated requests. This also includes survivor’s benefit since my husband died several years ago.
Can someone explain why this information is necessary at this time?
Yours faithfully,
Doreen de Caires
Editor’s note
We are sending a copy of this letter to Ms Michelle Johnson, Marketing and Communications Manager of the Republic Bank for any comment she might wish to make.
