GT&T Chief Executive Officer Yog Mahadeo says that it costs the telephone company around $60M to replace 20,000 landline handsets every year.
GT&T is bound by law to respond to requests from its 150,000 land line customers to have their defective handsets replaced and while the company continues to do so, it has raised some issues about the provision of this particular service.
Mahadeo told Stabroek Business that while the company is by not seeking to shirk its responsibility, it is pondering whether customers with damaged instruments should be required to
