Foreigners travelling to Jamaica for health-care services

(Jamaica Gleaner) Jamaica’s public-health sector is described as ailing and creaking with several concerns about the level of resources provided by the Government, but it appears that the system is not so bad after all.

In fact, the local health sector is good enough to attract people from other Caribbean countries and the United States who rush to the island to treat some ailments.

Dr Neville Graham, medical director of EMedical Global Jamaica Limited, which offers emergency medical evacuations, told our news team that his company brings more patients to Jamaica for medical attention than the number it takes from Jamaica to hospitals overseas.

“Jamaica has more patients being brought to the country than those being evacuated to foreign countries in search of treatment,” said Graham.

He added: “We bring people from Cayman and other islands into Jamaica because, in some instances, we have better service than other places … (and) we have a lot of Jamaicans who live abroad who would like to come down for their medical.”

In addition to Caribbean nations, Graham said, some of the patients brought to Jamaica for treatment come from North America.

“Patients are coming from St Lucia, the Cayman Islands, Miami, Atlanta, Chicago, Washington DC, and New York. I even had one patient from Los Angeles,” Graham said, adding that many of the patients are members of the Jamaican diaspora.

But that is not news to Lyttleton ‘Tanny’ Shirley, chairman of the South East Regional Health Authority (SERHA), who confirmed that foreigners and members of the Jamaican diaspora come to Jamaica for treatment.

“The quality of care being offered in Jamaica is of a high standard,” he said.

According to Shirley, when visitors vacation in Jamaica, they too “come to our public facilities ever so often. They seek care, do recovery, and then go back to their jobs or where they originate from.”

Shirley added: “Certainly, in our public facilities we do see a lot of immigrants seeking medical help; a large percentage is Jamaica-born.”

Give local addresses

He pointed out that in a number of instances, medical staff ascertain that the person lives overseas after he/she has received treatment.

“Many times, they give local addresses because of the no-user-fee policy. They would come and we would not know that they are foreigners. We know for sure that there are quite a lot of them, and we find that out in our follow-up care,” he said.

The SERHA chairman also pointed out that a number of Caribbean nationals often come to Jamaica for treatment, particularly in the country’s referral hospitals, which include the  Kingston Public Hospital, Victoria Jubilee Hospital, Spanish Town Hospital, and National Chest Hospital.

Meanwhile, Graham, who is also chairman of the Winchester Surgical and Medical Institute, said that a number of the patients he treats in his private practice live overseas.

“Twenty per cent of my patients are from abroad, and we can increase that by having excellent (medical) records,” said Graham as he made a pitch for EMedical’s electronic health-record system that was rolled out last week at Winchester Surgical and Medical Institute.

The medical doctor is convinced that Jamaica can cash in on health tourism because the country is a regional leader in many areas of health-care provision.

“We have over 3.2 million Jamaicans who want to come back to Jamaica for whatever reason, including for health care,” said Graham.

Not uncommon

According to Graham, there are other private health facilities in Jamaica that treat a number of patients from overseas on a yearly basis.

Graham argued that Jamaica can attract more patients to its facilities because “the cost is good” and “most of our specialists are trained abroad” and “come with technological and scientific know-how”.

Shirley endorsed Graham’s view that Jamaica is prime to promote health tourism because it’s blessed with first-class doctors, nurses and other health professionals.

However, the SERHA chairman said, to maximise on the benefits of health tourism, Jamaica would have to improve the infrastructure to create an ambience that is conducive to good care.

In addition, Shirley said additional staff and more modern equipment would also help the cause.

“I think we are getting there,” he said.

Everton Anderson, CEO of the Cornwall Regional Hospital in St James, said he fully supported the idea of health tourism, but cautioned that the quality of service offered to Jamaican nationals must not be sacrificed on the altar of foreign exchange.


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