The Guyana Post Office Corporation has worked assiduously to ensure that this month pensioners and other customers were served in a timely manner, says Post Master General Henry Dundas.
In a telephone interview with Stabroek News, Dundas said that this month the post office had additional clerks to provide better service to the pensioners and other customers. “Normally there are eight clerks, but we decided to add two more this month, and also have staff assisting pensioners who were in the lines,” he said.
Dundas said that there will also be additional seating soon since the corporation has approached several companies and corporate citizens about rendering further assistance.
He added that although there was a clash with the old age pension and NIS payments this month, it was far better month than last month. “When it clashes there is a challenge but we were better prepared this month.”
A visit to the post office on Tuesday by this newspaper revealed that the lines were not particularly long, unlike the situation in previous months.
Last month, scores of pensioners had complained about the long lines and conditions at the various post offices.
GPOC last month issued an apology to the pensioners for the inconvenience caused them.