Georgetown Hospital staffers undergo customer service training for better patient care

The final batch of GPH staff members who completed a customer service training programme yesterday

Some 20 staff members of the Georgetown Public Hospital (GPH) yesterday successfully completed a “customer service” training programme, aimed at improving patient care at the facility.

In all 150 nurses, doctors, clerks and other staffers of the hospital have been trained in several sessions conducted over a period of 3 months.

GPH Quality Improvement Manager Yolanda Renville said that a system had been implemented