Do banks have a system to help ATM customers on a non-working day?

Dear Editor,

What system do banks have in place to assist a customer whose card remains stuck/lost in the machine during a non-working day?

I guess the customer will have to borrow money and endure the embarrassment until the next working day for the bank. If there is an alternative system to assist the unfortunate customer, then what is it?

We call the police at 911 when we want help (no help), so couldn’t there be a hotline number at the banks for customers to be rendered help in such cases?

Yours faithfully,

(Name and address provided)

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