Dear Editor,

The Guyana Post Office Corporation (GPOC) wishes to acknowledge your publication’s February 18, 2015, letter captioned, ‘Guyana Post Office failed to deliver mail from US Department of State relating to a visa.’ The corporation apologizes for any inconvenience the writer’s client (SC – the sister) may have experienced and kindly invites ‘SC’ to contact the Deputy Postmaster General (on telephone number 227-7494) to verify the circumstances surrounding her complaint.

GPOC remains committed to ensuring that postal items are delivered expeditiously at the least inconvenience. Customers are encouraged to raise all queries with our Customer Services Department on telephone number 226-3127 or email us at

Yours faithfully,

Telesha Whyte

Public Relations Officer

Guyana Post Office Corporation

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