No response to NIS query a year ago

Dear Editor,

I made a query with regards to missing NIS contributions on 24 July 2017. So far there has been no response/update to my query. I can recall that the NIS PRO mentioned sometime back that people should not go to the media to air their complaints when it can be handled by NIS or something to that effect. I had an issue with NIS way back. It was not addressed by the NIS for 18 months, only when I wrote a detailed letter to the editor of SN and KN was my issue addressed. See SN – March 14, 2016 ‘Waiting for NIS contributions to be updated’. My query number is 785.

Yours faithfully,

(Name and address supplied)