Consumer Concerns

Illegal disconnections: GPL should put its house in order

By Eileen Cox

The Guyana Power & Light Inc wastes no time when it wishes to disconnect a customer but takes its time when a reconnection is to be done. The Guyana Consumers Association recently sent a letter to the company on the subject of unlawful disconnections. The text follows.

“Re: Illegal disconnection of consumers’ power supplies
Almost every month we receive complaints from consumers who have had their power supply wrongly disconnected. We have generally tried to throw oil on troubled waters but on Wednesday 12th February, 2008, we arrived at the end of our tether.