Dear Editor,
The new land line service implemented by GT&T in my home village at Suddie in Region 2 has many faults which need to be rectified urgently. The main defect is that the dial tone is more often off than on. The dial tone goes suddenly ‘dead’ for several days and then all of a sudden comes back on only to last for a few hours.
Much inconvenience is being suffered from having to pay more yet achieving little or nothing. In order to benefit from this service, customers had to sign a contract to pay an additional monthly rental of one thousand dollars, which was supposed to bring about improvements and not deterioration. Even when the phone is in use for a short period there is a sudden ‘cut-off’ in the case of both local and overseas calls, something that never happened with the previous antenna system.
