Incompetence and inflexibility at GPL

Dear Editor,
It is with great consternation that I pen this letter after an entire working afternoon was spent at GPL, Main Street. I accompanied a family member to GPL on Wednesday, 4.6.08 with regards to an application for a new meter from the entity. After obtaining all the prerequisite documents, the individual was being given the ‘royal run around’ to pay for the meter and receive the service. The applicant was told by the counter staff that the address where she previously lived owed the entity $15,000 plus and as such the applicant could not receive a meter until this amount was paid. It must be noted that the meter where the applicant previously lived, was not in the applicant’s name and the person in whose name the meter is registered is presently living at the said address and receiving electricity from GPL.