New consumer affairs law takes aim at entrenched dishonest business practices

Consumer Affairs Minister Manniram Prashad

Consumers who have traditionally been victims of unscrupulous business houses that provide commodities of less weight, volume or other form of measurement than advertised can now seek recourse in new regulations contained in the recently promulgated Consumer Affairs Act of 2011.

Under the new legislation “a consumer is entitled to check the weight, volume or other measurement of any goods that the consumer intends to purchase where the price of those goods is determined or materially affected by the measurement. The new regulations also compel business