This is the second in a series of three articles on Performance Management Practices prepared for The Stabroek Business by the Mersu Caribbean Consulting Group, a Trinidad and Tobago-based Strategic Marketing, Image Management and Business Consulting Group
By Averil Williams
In a prior editorial, you were introduced to performance management defined as the approach and process of managing a business. It was shared that it is the control system for the corporation: a system that allows effective management of businesses at all levels in the organization. It was intentional that I underlined quite deliberately “at all levels”.
I am a fan of the principles put forward in an excellent book entitled – “Wikinomics – How Mass Collaboration Changes Everything”, by Don Tapscott and Anthony D. Williams. It is actually the subtitle that says it all; “How the power of the masses can change everything”. This gives way to the question, “How do you leverage the power of the
