Irate EZjet passengers turned up at the Ministry of Public Works yesterday for their refunds only to be further angered by a system which they described as “long and drawn out”.
The Ministry of Public Works had recently announced that because of the large number of claims, persons will only be getting 64% of their ticket costs.
The money for the refunds will be taken from EZjet’s US$200,000 cash bond that the government has been holding at Scotiabank.
At the office yesterday, 200 numbers were shared out by the guard and persons were then told to listen for their names which were being called out in alphabetical order by an employee. After hearing their names, passengers were instructed to form a line and listen for their respective numbers so that they can proceed into the office to collect their cheques.
Many persons expressed dissatisfaction with the system and the way it was being handled.
“Illiterate persons calling names and numbers, 64% is not enough but I don’t mind as long as I get my money today,”
