The Guyana Revenue Authority (GRA) urges the public not to frustrate the Standard Operating Procedures (SOPs) of trade processes and to report any officers who deviate from them as the agency remains committed to ensuring the highest possible efficiency.
Numerous SOPs were developed and implemented to support an Integrated Tax Administration with a view to improving workflow, efficiency and revenue performance, GRA Commissioner-General Khurshid Sattaur said in a press release. Staff also undergo planned continuous training in countless areas, including SOPs, bearing in mind transfers, promotion, recruitment, resignation and having to part ways with those who succumb to inducement, to facilitate smooth operations, he said, in response to remarks made by Ramesh Dookhoo, chairman of the Trade and Investment Sub-committee at the opening ceremony of the World trade Organisation/Guyana Trade Facilitation Assessment of Needs and Priorities session held on September 16.
According to the GRA, Dookhoo said that agency’s representatives at the session were not familiar to him and he
