April will mark three years since Suriname Airways launched its passenger service between Georgetown and Miami and Head of its administrative operations in Guyana Rudi Westerborg believes that his country’s national airline is still to realize its full potential as far as fostering relations between the two countries is concerned.
Suriname Airways is providing the service at a time when there are issues that impact negatively on the quality and reliability of airline passenger service between Guyana and the United States. From a business standpoint, Westerborg told Stabroek Business during an interview on Wednesday, the service is more than holding its own. Between 2012 and 2013 ticket sales increased by more than 50 per cent while sales grew by a more modest 10 per cent between 2013 and last year.
Westerborg believes the success of Suriname Airways in the Guyana market up to this time is a function of the airline’s rigorous adherence to high standards including its mindfulness of good customer service. He is aware of the competition from Copa Airlines and Inselair. “The reality is that the airline industry is competitive and Suriname Airways is seeking to
