Customer expectations push GT&T undertakings in 2015

Radha Krishna Sharma

With its focus on customers this year, the Guyana Telephone and Telegraph Company (GT&T) will be implementing a faster broadband speed at a lower price, Chief Executive Officer (CEO) Radha Krishna Sharma said on Saturday, while stressing that the non-availability of 3G and 4G (third and fourth generation) wireless service is hampering the company’s transformation plans.

“In the very near future our customers will experience the best broadband service ever experienced in Guyana… In some cases we will be offering as much as ten times the existing bandwidth speeds,” Sharma announc-ed during the telephone provider’s annual media dinner.

Addressing members of the media at the Grand Coastal Inn, he said the plan to bring faster broadband speed at a lower price is part of the company’s continuing efforts to further revolutionize services and customers’ experiences. “As we look to the future our thrust is customer centricity.