More than 4,000 line service losses in first quarter vandalism – GT&T

By Stabroek News On In Business |
This mangled GTT cable canister at the corners of Main and Middle streets was completely written off when a vehicle ploughed into it recently resulting in loss of service to hundreds of subscribers in the area. GTT says that there has been an upsurge in damage to its installations resulting from vandalism, cable theft and accidents of one sort or another over the last few months.
This mangled GTT cable canister at the corners of Main and Middle streets was completely written off when a vehicle ploughed into it recently resulting in loss of service to hundreds of subscribers in the area. GTT says that there has been an upsurge in damage to its installations resulting from vandalism, cable theft and accidents of one sort or another over the last few months.

Since the beginning of 2015 the Guyana Telephone and Telegraph Company (GT&T) has recorded more than 33 instances of disruption to its line plant associated with vandalism and indiscriminate digging by entities undertaking other works in the vicinity of its cables.

Setting aside what, until now, have been restoration costs in excess of $4 million GT&T says it is equally concerned that the disruptions have resulted in loss of service for varying periods of time to more than 4,000 customers, a circumstance which company spokespersons say has its own implications for public perceptions of the quality of the customer service which GT&T offers.

The data on disruptions shared with Stabroek Business recently suggests that while the periodicity of the disruptions may have been limited to two or three over a fortnight during the earlier period of this year, the past few weeks – particularly the month of March – saw a worrying spike in the