By Karen Abrams, MBA Marketing Startup Consultant
It has been more than 15 years since the first e-government program was launched in the United States, while in 2015, stakeholders in developing nations like Guyana, have yet to realize the benefits of computerized government departments that use technology to improve customer service, save lives, reduce costs, improve service delivery and extend service hours.
It is clear that all government ministries in Guyana would benefit from the implementation of technology information systems.
Systems that are customized to meet the ministries’ needs and designed to make the output of work more efficient. Citizens are tired of the long wait in lines for basic services or the inevitable hours long wait to ‘see a minister’ or the tragic and unnecessary loss of life due to shortage of drugs or staff or training, or the too often aggravating,
