The National Insurance Scheme (NIS) on Friday launched a new service using video calls for the completion of life certificates.
In a statement, the NIS said that this will be done via WhatsApp on a cell phone. The service will require pensioners providing a phone number and an email address and is available to persons living both locally and overseas.
Initially, six officers have been identified to provide the service from Monday to Thursdays between 8:00hrs to 16:30hrs and 8:00 hrs to 15:30hrs on Fridays. The following cell numbers were assigned to the service.
