Jamaica-based business process outsourcer (BPO) itel says it has acquired the Emerge BPO here.
In a statement dated July 27, Itel, which describes itself as the Caribbean’s largest homegrown customer experience (CX) provider, says its new acquisitions in Guyana and Honduras and a work-at-home network in the U.S. will include 700 new staff members.
“This is a strategic acquisition aimed at widening itel’s already expansive geographic footprint that includes locations across the Caribbean, Latin America, and North America”, the release said.
