President mandates NIS to resolve 10,000-plus backlogged queries by year end

President Irfaan Ali

President Irfaan Ali has mandated the National Insurance Scheme (NIS) to establish a Special Secretariat to handle its 10,000-plus backlogged local cases as well as those that originate from in the Diaspora.

The President made clear in an announcement on Facebook Live on Friday that he was expecting a resolution to all queries by the end of the year.

In his Facebook Live message, Ali said, “… in the NIS system itself now, we have 10,000 open files which means that we have 10,000 files in which investigations are still going on, files that deal with appeals, claims, queries, investigations, tribunal matters, 10,000 files in total. Just about that we have in the system and this is nationwide. So, I have asked the General Manager of NIS to come up with a `projectized’ approach by Monday. We are going to develop a special secretariat `projectized’ format to bring to an end or to bring to a close these 10,000 files by the end of the year.”