The Competition and Consumer Affairs Commission (CCAC) in collaboration with the Department of Consumer Affairs yesterday launched an Artificial Intelligence (AI) agent named “Damion” with whom consumers can communicate via the Commission’s WhatsApp number 625-0557 on a 24-hour basis to source consumer protection information.
The launch was in observance of World Consumer Rights Day (WCRD) and was part of a mini expo.
In a statement, the CCAC said that the launch of the AI agent was quite appropriate since this year’s WCRD theme is “Fair and Responsible AI for Consumers”.
