(Jamaica Observer) KINGSTON, Jamaica – Telecommunications firm LIME will lay off more than 300 employees as it partners with international service provider Ericsson to upgrade customer service.
About 305 employees from company’s field services department will be affected under the seven-year agreement which becomes effective May 20th, Corporate Communications Manager, Elon Parkinson disclosed Monday.
However, LIME employees will have the opportunity to reapply for positions with Ericsson.
They will receive a separation package and will also be provided with career change counseling and financial advice, LIME said in a release Monday evening.
Those who successfully apply to Ericsson will become part of that company’s team “global network of professionals and will benefit from the firm’s advanced expertise and training, with opportunities for further career advancement”, the statement said.
LIME announced the move as part of its thrust to “to transform the customer experience across its wide range of products”.