I wish to publicly show my appreciation to the management of the Pegasus Hotel, particularly the security personnel who demonstrated honesty and integrity in the execution of their duties. I am pleased to say I was at a meeting at the hotel the evening before last, and upon its conclusion accidently dropped a personal item which I only realized early the following morning. I returned to the hotel to enquire about the lost item and to my pleasant surprise it had been found by the security and logged in their record and presented to me upon verification, in good order.
This is surely worthy of commendation and a reminder that all is not lost, and that we still have trustworthy and honourable citizens who practise doing the ‘right thing‘ despite the negativities and adversities we often face, particularly in the provision of service to customers.
My thanks and congratulations to the security officer and the management of the Pegasus Hotel for upholding good values, a system that allows patrons safety, trustworthiness and comfort they can rely on, and for providing a noble service.
(Name and address provided)