The Ministry of Public Infrastructure (MPI) yesterday announced that refunding of passengers who were left in the lurch by Dynamic International Airways will begin on May 2nd.
In a press release, MPI said that the refunds will be issued Mondays to Thursdays from 09:00hrs to 15:00hrs and Fridays from 09:00hrs to 14:00hrs at the Ministry of Public Infrastructure’s Accounts Department, Fort Street, Kingston.
MPI said that to allow for smooth processing, passengers have been organised by dates, with a maximum of 80 persons being accommodated each day. Passengers who do not appear on their identified dates will be allowed to appear during an alternative period, May 14, 2018 to May 25, 2018.
Electronic copies of the list are also available on the Ministry of Public Infrastructure’s website (www.mopi.gov.gy) and Facebook page as well as the Roraima Airways’ website (www.roraimaairways.com) and Facebook page. Passengers may also check with their travel agencies to confirm their appearance on the list.
The full list of passengers will appear this Sunday, April 22, 2018 in the four daily newspapers. Passengers were urged by MPI to check for their names and date of appearance.
Passengers are required to appear with:
* Identification document (national I.D. card or passport only)
* Proof of ticket purchase
In cases where an individual is appearing on another’s behalf, the following are required in addition to the above-mentioned documents:
* Authorisation letter, with two signed witnesses, from the passenger whose name appears on the list
* Identification document (national ID card or passport only) of person uplifting the refund
Passengers are urged to contact the Ministry of Public Infrastructure on 225-4023 or 227-5344 for more information.
The announcement of the refunding of the passengers comes in the wake of concerns that the bond that will be tapped is not sufficient and that Dynamic will have to top it up.
Guyana Civil Aviation Authority (GCAA) Director General Egbert Field told Stabroek News last week that the US$200,000 bond cannot cover all the costs incurred in paying out refunds for the 609 passengers who were affected when the air carrier ground to a halt last year.
He said that the cost does not only include refunds for passengers but administrative costs which are being incurred by the agency handling the refunds.
“The administrative costs should have been coming out of the bond but the bond is inadequate. We have written to Dynamic Airways asking them to remember their obligation to their passengers”, he said.
Field said that Dynamic Airways responded saying they would be meeting the cost and they will honour their obligations to their passengers.
On October 9th last year, Dynamic formally announced that effective October 3, 2017 it had discontinued its regular service between New York and Guyana.
It said this became necessary as it continued to reorganise its Chapter 11 (bankruptcy) case. Ray Lawlor, CEO said in a statement that the company regretted the development and wanted to thank customers for their support over the last four years that it served the Guyana market.