Waste of man-hours paying the light bill

Dear Editor,

I wish to bring to the attention of the authorities the waste of man hours caused by people lining up to pay their light bill. Yesterday, at Middle Street, I went in to pay a bill for $9,819.00. There were 28 to 30 persons in line. There are five cashier stations, and only one was manned. At the best this would be about an hour and forty minutes wait. One woman complained of being in line for over 2 hours.

GPL has a slogan, We are here to serve you. If the service is lousy can we fire them?

Of course, the management will say that at times there are cashiers with nothing to do. This is true; however, any good management team should be able to find solutions such as part-time employees from 11am to 2 pm, or whatever. Other consumer friendly systems may be the introduction of a date and time stamp at the door when you enter to show you tried to pay. With that stamp bill they cannot cut you off.

I have been there three times and turned away when I saw the line, or the service being offered. If all the cashier booths were manned, at 28 you would be around 5 or 6 in line not 29th. Perhaps the Public Utilities Commission may look at this. It is a matter in which that Commission may help the public.

Having written the above I went over to the GTT outlet. It would be unfair to say they were much better. There was a long line with 2 operational windows. While waiting an elderly man in the line collapsed and was given help. The staff called his home and his son eventually came for him. Basically, we have to look after our senior citizens. They used to have a line for seniors at GTT, Church Street, but since that branch closed, the new outlet doesn’t seem to offer the same service. Is this a backward or forward movement of care for our elderly?

Yours faithfully,

John Willems


The microbial quality of water of the Fyrish Well is intact

Dear Editor, The Guyana Water Incorporated (GWI) wishes to respond to a letter published in the daily newspapers regarding the location of the Fyrish Well in Region 6, East Berbice/Corentyne.

There were 735 vacancies advertised by the TSC not 3472

Dear Editor, My letter in Stabroek News of April 19, which has the headline: ‘Totals?’ was intended as a preliminary comment on a letter by Mr EB John in SN dated April 18, 2018 with the headline: ‘There are 3472 vacancies in education delivery.’ Mr John’s letter seemed to me at first glance as an attempt to fill a gap arising out of my failure to send at least one letter to Stabroek News commenting on the Vacancy Notice published by the Teaching Service Commission this year.

GRA has not updated its website re: drivers’ licences

Dear Editor, A friend of mine who recently migrated to the United States informed me of a situation that exposes the ineptitude of one of our primary governmental offices.

Does the GPF have a section responsible for traffic lights?

Dear Editor, Traffic symbols, signs, and rules are most important for both pedestrians and vehicular users’ safety.

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