The Georgetown Chamber of Commerce & Industry Column

Corporate training is an effective tool in retaining the best talent and increasing the overall productivity of an organization.

Companies which have their corporate training plans in place ensure that their employees develop the right attitude to meet challenges successfully.

After career growth, it is the learning opportunity which lures the talent pool towards an organisation. Continuous learning enhances productivity which ultimately gives a competitive edge to an organisation.
If everyone agrees continuing education is essential to remaining competitive and increasing profits, why then are some companies choosing not to support lifelong learning? The answer is that some fear their employees, once better trained and more knowledgeable, will leave their employment to find better jobs elsewhere. No employer wants to invest time and money into an employee who will not remain after the investment has been made.

However, research has shown that with such struggles to face on a daily basis, it is logical employees desire to work for caring employers who are looking out for their interests as well as those of the company. Investing in employee training is a way of showing how much the company values those employees.

Some of the direct benefits to employers whose work force is trained, better-educated and better nourished are: – they contribute to about 10% of the annual improvement in productivity; greater flexibility in individuals and team and better management of change.

Training is needed across the organisation to enhance various competencies, but with different emphasis and energy depending upon where that company is positioned.  Training is no longer something which is ‘done to’ people. The best performing organisations have concluded that ‘standard’ training courses which everyone attends are no longer the way forward for most organisations, rather select courses for people with identified needs that will increase their strong areas and address their weaknesses
For the first and second line managers, training is usually needed in the areas of role induction, people management skills, performance management, coaching and counselling. For the middle and senior level managers the focus is more on leadership development, team-building, assertiveness and negotiation skills.

The most successful companies will be those that manage human capital in the most effective and efficient fashion – investing in their employees, and encouraging them to invest in themselves and provide a good learning environment which includes the development of human capital as well as the enhancement of skills and fostering of appropriate attitudes.