The Guyana Revenue Authority commenced the sale of Motor Vehicle Licences for 2011 on Tuesday and the main centre for the sale of licences, the Licence Revenue Office (LRO), is implementing new measures for taxpayer comfort and improved service delivery, a press release stated.
The forecourt of the LRO on Smyth Street, Georgetown, has been covered with tents and seating is being provided for motor vehicle owners and persons purchasing or renewing motor vehicle licences and conducting other business.
In addition, GRA customer services representatives are now serving at a Help Desk at the entrance to the LRO compound in order to give immediate assistance to taxpayers.
Persons waiting in line are also being served by customer service representatives who are pre-checking documents to ensure that all the requirements are in place for a smooth and speedy transaction once the persons enter the building.
In addition to the LRO, motor vehicle licences are on sale at the other GRA offices in Georgetown: the Tax Operation and Services Department at Albert and Charlotte streets, GPO Building on Robb Street and Customs and Trade Administration on Main and Hope streets.
And outside of Georgetown, motor vehicle licences are on sale at GRA regional offices in Lethem, Corriverton, New Amsterdam, Linden, Anna Regina, Parika and Bartica, the release informed.
A three-month grace period is allowed for the sale of licences and during this period no checks would be made by the Police Force for renewed licences.
However, vehicle owners who fail to purchase their licences or renew same before the end of the grace period will be required to pay the full price for the licence as well as the penalties attached.
As of this year, LRO has introduced an additional security feature in the motor vehicle licences with the inclusion of the Taxpayer Identification Number (TIN) displayed on motor vehicle licences. All motor vehicle owners must therefore ensure that they have a TIN before the new licence could be issued, the release added.
