Not getting correct speeds on DSL

Dear Editor,

I did a check of my internet connection a few nights ago and found some shocking numbers. I am paying for a 256kbps connection which the Guyana Telephone & Telegraph Company refers to as ‘Broadband’ or DSL, and guess what? I am not receiving 256kbps; none of GT&T’s customers are. They receive less which is, in reality, being fooled.

I was receiving – according to SpeedTest.net – a download speed of 0.13 megabytes per second, equivalent to 133.12 kilobytes per second – just over half of the speed which I am paying for and which I should be getting from this telephone and internet provider, which boasts of being the best value in Guyana; getting better all the time – and you know the rest.

On SpeedTest.net, GT&T received an Internet Service Provider rating – of an ‘F’ Grade due to the poor speed results my test showed.

I did the test several times on SpeedTest.com, and I invite anyone with an internet connection, to go on that site and do the test and see what speeds they are getting.

Up to this date, GT&T cannot roll out the popular E-Magine service to Canje. I see it is being done area code by area code. They came to New Amsterdam, jumped Canje and launched it in Rose Hall Town, Whim, Skeldon, etc. This is real ‘eyepass’!

When will Guyana wake up and be up to standard with the rest of the world and have lightning speed internet connections, so that people can have the true experience of the world wide web, view streaming videos, access downloads in seconds and upload photos and manage their websites with real ease?

An ‘F’ Grade for the poor speeds of service in my 256KBPS $7,000 internet connection is just one example of us not getting anywhere in this place – technologically, that is. When overseas people see our actual connection speeds, they simple laugh at us.

Yours faithfully,
Leon Suseran

Editor’s note

We are sending a copy of this letter to Ms Allison Parker, the PRO of GT&T for any comment she might wish to make.