Dear Editor,
GTT installed internet service on my premises at the request of a tenant. Permission to install this service was never sought or obtained from me, the owner of the property. The rental agreement with the tenant does not grant the tenant permission to install any service, utility or otherwise without first obtaining the owner’s permission.
I raised this issue directly with GTT and requested that they immediately remove this connection, which I consider to be illegal, given that I never granted my permission. To my surprise I was told by GTT that I the owner of the property must request the tenant to request GTT to remove the service. If this isn’t madness I don’t know what is. How can GTT or any service provider install their service on a building without first obtaining the permission of the legal owner of the building? Does the owner relinquish their right to their property to a tenant?
I trust making this issue public will cause GTT to rethink their response and take appropriate steps to correct their internal systems when dealing with such matters.
I also hope the PUC takes note of this issue. Nevertheless, I will be filing a complaint directly with them.
With best regards,
Marcus Perry
