Business

The Public Sector and the question of Customer Service Jacquelyn Hamer The culture of customer service in the public sector is a microcosm of that which obtains in the wider society.

By Rawle Lucas Rawle Lucas is a Guyana-born Certified Public Accountant and Assistant Vice-President of the Lending Services Division.

Urges investor patience, professionalism President of the Tourism and Hospitality Association of Guyana (THAG) Paul Stephenson has told Stabroek Business that he believes that the promulgation of President Bharrat Jagdeo’s Low Carbon Development Strategy (LCDS) can contribute significantly to protecting Guyana’s tourism product through the preservation of the natural environment that is the bedrock of the industry.

The appearance of Suriname on a new listing of top ten countries to visit in 2010 could impact positively on Guyana’s tourism market, according to President of the Tourism and Hospitality Association of Guyana (THAG) Paul Stephenson.

British Overseas territories and Crown Dependencies in the Caribbean that have traditionally used their low tax rates to attract investments through thousands of multinational corporations, hedge funds and rich private clients are facing pressure from London to improve their standards of tax regulation and to find new methods of raising taxes.

The governments of the Organization of Eastern Caribbean States (OECS) have opted to pursue a plan to salvage British American Insurance, the main subsidiary of the ill-fated CL Financial (CLICO) that could restore to policy holders and shareholders at least a part of the millions of dollars in losses suffered when the company’s Caribbean-wide financial empire collapsed spectacularly earlier this year.

GASCI (www.gasci.com/telephone Nº 223-6175/6) reports that session 328’s trading results showed consideration of $2,825,832 from 156,054 shares traded in 10 transactions as compared to session 327 which showed consideration of $587,127 from 41,727 shares traded in 8 transactions. 

(Prepared by the Guyana marketing Corporation and published by Stabroek News Business as a public service)

Chintamani floats idea of separate entities for electricity generation, distribution Private sector concern is mounting over the debilitating effect of the current countrywide power supply crisis on the business community and the heads of two of the country’s leading umbrella business organizations have declared that they are holding the Guyana Power and Light (GPL) to the publicly stated commitment that the protracted power woes will be alleviated by its stated November 5 date.

-concerned over reluctance of Bank of Guyana, Stats Bureau to provide reliable data Georgetown Chamber of Commerce and Industry (GCCI) President Chandradat Chintamani has told Stabroek Business that information gleaned from some of the country’s leading money transfer agencies suggest that the volume of overseas remittances for the third quarter ending in September reflected an increase over both the first and second quarters  of 2009 and over any quarterly period during last year.

Even as the Caribbean persists in its inexplicable dilatoriness over what regional Heads have long agreed is a need to drastically reduce its food import bill by paying a great deal more attention to strengthening their agricultural sectors, the United Nations Food and Agricultural Organiza-tion (FAO) continues to predict a likely global food crisis by the middle of the century unless there are significant increases in food output.

Customer service and the commercial sector Jacquelyn Hamer I consider it important to use this second installment of my series on Consumer Service to make some observations about everyday examples of the kinds of everyday mistreatment of customers that occur in the commercial sector.

By Andre Griffith In the last column we introduced the scenario whereby Jane’s company C.R.I.M.E

Jenel Jacobs seeking to make her mark as a health products distributor High unemployment and low salary levels in the urban service sector have pushed many young mostly female wage earners into various alternative employment options designed to subsidize their modest incomes.

IMF forecasts more gloom ahead for Caribbean tourism As travel costs to the Caribbean from Europe threaten to soar in the immediate future Carib-bean tourist destinations offering Europeans the traditional sun, sand and sea holiday are likely to come under increasing pressure to diversify their offerings if they are to compete effectively with similar destinations that are both cheaper and closer to Europe according to the Association of British Travel Agents (ABTA).

GASCI (www.gasci.com/telephone Nº 223-6175/6) reports that session 327’s trading results showed consideration of $587,127 from 41,727 shares traded in 8 transactions as compared to session 326 which showed consideration of $4,888,401 from 240,668 shares traded in 14 transactions. 

LABADEE, Haiti, (Reuters) – An ultramodern ocean  liner and a 19th-century mountaintop fortress built by a slave  rebellion leader figure prominently in Haiti’s plans to revive  tourism in the poorest nation in the Americas.

LONDON,  (Reuters) – Big energy and engineering  companies will reap most profit from a climate deal due in  December, as they use their financial and intellectual clout to  grab low carbon subsidies Utilities and oil companies, among the biggest polluters,  are using their market awareness to stay ahead of a climate  race, manoeuvring to own the most viable low-carbon  technologies.