Business

Customer Service (4)…The Consumer Protection Act

Protecting basic consumer rights Jacquelyn Hamer One of the more worrisome challenges confronting the state in pursuit of its responsibility for   protecting the rights of the citizenry is the difficulties associated with the effective enforcement of laws.

Brazil trade is an opportunity for Linden but can it be grabbed?

-Chamber for Manaus visit By Nicosia Smith Brazilian trade can give a lift to the economic fortunes of Region 10, through distribution depots and trading bonds for retailers/wholesalers in industrial and domestic supplies, if the opportunity is grabbed, especially, by the region’s centre, Linden.

Stock market updates

GASCI (www.gasci.com/telephone Nº 223-6175/6) reports that session 330’s trading results showed consideration of $885,706 from 77,234 shares traded in 5 transactions as compared to session 329 which showed consideration of $71,836,053 from 612,099 shares traded in 13 transactions. 

TCL’s Guyana oprtations

Unnecessary extra-regional cement imports cost TCL Group US$30M, report says

– Guyana’s unilateral waiver compounded bad situation A recent report on the regional cement trade prepared by the TCL Group of Trinidad and Tobago maintains that “unnecessary imports of cement” by Caricom member states including Grenada between September 2008 and August 2009 resulted in an estimated production loss to the company of 357,515 tonnes of cement and a revenue loss of US$30 million.

Candace Fields

GCCI upbeat about 2009 achievements despite concerns over Customs clearance bottlenecks

– new fee structure provides greater access for small businesses – to launch new investment magazine in January Efforts by the Georgetown Chamber of Commerce and Industry (GCCI) to secure a meeting with the Customs and Trade Administration (CTA) ahead of the approaching Christmas season to expedite bottlenecks associated with the clearance of goods arriving at local ports are yet to be responded to by the CTA, according to the Chamber’s Executive Director Candace Fields.

Thoughts on a tough 2009

The government’s repeated insistence that the Guyana economy has been less affected by the global economic and financial crisis than those of other countries in the region does little to obscure the fact that 2009 has been another difficult year for ordinary Guyanese, particularly the unemployed and wage earners.

Customer Service (3)

Customer Service and the psychology of acquiescenceJacquelyn Hamer While I do not accept that a lack of resolve on the part of consumers to insist on their right to fair, just and efficient service justifies poor customer service, I have been compelled to take account of points-of-view that have been expressed to me regarding what I will describe as a psychology of acquiescence on the parts of a surprisingly large number of Guyanese consumers.

Ecommerce – The Public Key Infrastructure

By Andre Griffith In previous weeks we looked at the boring science, mathematics and technology underlying securing the characteristics of authenticity, confidentiality, integrity and non-repudiation in business transactions in the digital realm.

From rural farm to urban market

FAO wants more financial investment in storage, transportation, training to reduce post-harvest losses

– can range from 15 to 50 per cent of agricultural produce The Food and Agriculture Organization (FAO) is calling for significantly greater investment in cold and dry storage infrastructure and first stage processing equipment in the agricultural and agro-processing sectors in order to considerably reduce what it says is a significant amount of post-harvest food losses.

Keane Mitchell

UK- trained remigrant teams up with local electrical contractor

– offering ‘higher standards’ of service Two Guyanese technicians with related skills have teamed up to establish a service company which they hope will help to raise standards in their respective professions and contribute to higher levels of safety in the quality of installations in public buildings, private homes, offices and factories.

Stock market updates

GASCI (www.gasci.com/telephone Nº 223-6175/6) reports that session 329’s trading results showed consideration of $71,836,053 from 612,099 shares traded in 13 transactions as compared to session 328 which showed consideration of $2,825,832 from 156,054 shares traded in 10 transactions. 

Guyana topping Caribbean for increase in tourist arrivals – CTO report

A report just out on the performance of the tourism sector in the Caribbean indicates that in a year when the regional tourism sector was severely buffeted by the storm of a global financial and economic crisis, Guyana, not traditionally regarded as a major destination of choice among tourists to the region,   recorded the highest level of visitor arrivals among select destinations in the region.

Editorial: Talking up the tourism sector

Earlier this week, this newspaper engaged the newly elected President of the Tourism and Hospitality Association of Guyana (THAG) in an enlightening interview on the   state of the local and regional tourism sectors.

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