GWI is launching its “Com-munity Connect” programme in Charlestown and Albouystown on Friday as part of its 2013 education campaign.
“GWI’s Community Con-nect” is an outreach initiative that gives customers a chance to interact with company officials in order to have their queries resolved, a press release from the company said.
Public Relations Officer Timothy Austin is encouraging customers,particularly those who find it difficult to visit or contact its call centre to make an effort to attend the meeting.
“We are aware that customers of Charlestown and Albouystown have issues with the Sanitation System and their water quality; this is the ideal forum for them to voice all their concerns as our teams will be present to respond,” Austin said. The meeting is set for 4.30 pm at the Dolphin Secondary School at Charles and Broad streets.
Community Connect will feature vital information for Charlestown/Albouystown customers about planned service upgrades as well as the Georgetown Sanitation Improvement Programme which will lessen the chances of sewerage overflows experienced by customers in both communities.
According to the release, the public outreach programme forms part of GWI’s overarching Public Education strategy which also includes a National School Education Programme, “H2O Kidz ‘n’ Action” and a series of public service announcements which will be launched this month to highlight issues of water conservation, metering, illegal connections, customer service and billing.
Community Connect was previously held in December at Tuschen, West Coast Demerara and in several communities along the Essequibo Coast.
