Human Services Ministry creates virtual help desk

The Ministry of Human Services and Social Security (MoHSSS) has established a Virtual Help Desk on Facebook to respond to persons’ queries with pertinent information on various services provided by the Ministry.  

Feedback on queries will be given within twenty-four hours, a release from the ministry said today.   

This Desk can be accessed on the social media platform link: https://www.facebook.com/mhssshelpdesk or by search: Ministry of Human Services and Social Security – Helpdesk. It is being manned by a response team with the institutional knowledge of the Ministry’s services.

“Our Ministry is very people oriented and in spite of the pandemic we are providing alternative communication channels for members of the public to reach out to us,” Minister Vindhya Persaud stated.

Social services provided by Ministry include: Old Age Pension; Public Assistance; Difficult Circumstances, Sexual Offences and Domestic Violence; Child and Elderly Welfare Abuse and Trafficking in Persons.