Changes needed in NIS’ top management at Port Mourant

Dear Editor,

I am writing this letter highlighting the frustration of Pensioners. Already it is in the media that the President, in an outreach on Essequibo Coast, had to deal with the numerous complaints of pensioners and his intervention for pensioners to get their pension; also the Minister of Finance in an outreach at Enmore encountered the same problem where a person was deprived of his pension for over 25 years requiring the minister’s intervention for the person to received his pension. Editor, you can imagine the frustration of people dealing with NIS for it to take the President and Minister of Finance’s intervention while there are many others waiting in other Regions to voice their own frustrations.

Editor, I would like to highlight the problem I encountered at the NIS office at Port Mourant. It takes a person three (3) weeks just to get a new NIS card to take to their employer. In another instance a person made application for his pension. After six (6) months the person was told there is no application there for him only to be told after inquiring that the application is lost. Can you imagine after six (6) months the applicant is being told to go over the whole process again? This is the frustration people have to go through at Port Mourant NIS Office. Editor, for example this person applied for his pension in March, 2021 and after six (6) months of making inquiry and only to be told there is no application there and had to go over the whole process again and after 9 months still waiting to have a positive answer. Do we have to get the President and Minister of Finance’s intervention to get these matters resolved? How long do we have to suffer the frustration of these people? Editor, I would like to suggest to the President and Minister of Finance there need to be changes in the Management of NIS from top.

Sincerely,
Ram Mangru