Advisories are needed to guide customers on product quality

Dear Editor,

A few years ago, a prominent Senior Counsel called to inform that an electrical appliance I installed on his property had stopped working. I went to his property and upon investigation, I found out that he had instructed a worker to change the appliance’s batteries. He showed me the empty packet and informed me that they were purchased from a shop. I cautioned him that depending on type of batteries, I purchase only from Acme, Starr Computers, NP electronics, and Cultronics. I ventured to Acme and made the purchase, and immediately upon installation, the security appliance resumed working. I continuously advise people to purchase batteries from the above mentioned stores.

Editor, there are various batteries for various purposes, especially for medical, like personal blood pressure testing, sugar, etc. A battery used is the CR2032 lithium coin cell battery and used also on security systems, computers, key alarms, and medical testing machines. On Monday, whilst visiting a colleague, he informed his worker to hand me eight of the CR2032 lithium coin cell batteries and told me in two days, that’s the amount he purchased from various stores on the West Bank of Demerara, and none gave him half-hour service. The original battery he used lasted over two years. Both batteries look similar but upon inspection, the assemblages are different. Inferior products could give wrong readings on medical machines, malfunction at times in need, or cause appliances to be discarded.

Why are these inferior products being allowed to sell in stores countrywide? There are many items blacklisted from selling, and they are openly being displayed on shelves.  I cannot see an advertised hotline number to report these inferior products. Is there anyone who really cares to see this madness stopped? There’s no advisory to guide consumers on making proper purchases and to assist them. The prices for these various items are slightly different, and people have to learn that to get something proper, just spend the extra two dollars and not be tempted with the cheapness.

Sincerely,

Sahadeo Bates