Itel says aiming to hire over 500 for call centre operations

Business process outsourcing provider itel has announced plans to recruit more than 500 employees in the next few weeks to support its expanding operation here.

In a press release yesterday, the company said that it has already started to recruit, and will have a job fair on the 3rd September from 9 am to 3 pm at itel’s offices on 81-82 Camp & Robb Street. The release said that the new employees will assist itel in fulfilling the needs of some of North America’s most renowned brands.

Itel says it plans to hire Guyanese who are customer-service oriented and who have a desire to learn. 

The release said that the company also has plans to participate in a range of local activities which will include Cricket Carnival and several corporate social responsibility initiatives.

Kailash Rao, Guyana’s Country Manager, said, “Guyana is poised at a very crucial junction between untapped talent and explosive growth in the coming years, especially in the BPO sector. itel is optimistic about bringing top international brands to the country, and with an investor-friendly government coupled with a well-educated young talent pool to support the inflow, Guyana is set to become the ‘go-to destination’ for all major players in this sector.” 

itel, which acquired Emerge BPO in 2021, has continued with its USD$4M business expansion plans, offering new upgrades and infrastructure developments.