Consumer affairs commission launches award programme

To recognize businesses which commit and adhere to the Consumer Affairs Act (CAA), the Competition and Consumer Affairs Commission (CCAC) has launched its inaugural National Compliance Award Programme.  

The Award Programme follows the CCAC’s recent introduction of the compliance certification for businesses that are found to be compliant with the CAA when inspected.

A CCAC release yesterday said that six categories of awards will be presented: Best Warranty Policy, Most Compliant Electronics, Most Compliant Auto Industry, Most Compliant Other Industries, Best Consumer Experience, and Consumer Rights Advocate of the Year.  

The awards are open to all durable goods and services businesses.

Consumers can select nominees for the Best Consumer Experience, while the Commission will choose the Consumer Rights Advocate of the Year.

The release said that application forms, information on the award categories and requirements are available online at ccac.gov.gy.

Participating businesses will be required to submit to inspections by the CCAC to ascertain their adherence to the law. They should also submit their business registration with the Commercial Registry, and proof of compliance with the Guyana Revenue Authority, and the National Insurance Scheme.

The closing date for applications is October 28, 2022, and the awards ceremony will be held at the end of November, 2022.

The release said that businesses are invited to email cau@ccac.gov.gy, call 219-4410/3 ext. 104, or visit the Guyana Competition and Consumer Affairs Commission Facebook page for further details.