PUC joins number portability drive

The Public Utilities Commission (PUC) Guyana yesterday announced that it had joined forces with key stakeholders, the telecommunications service providers GTT, Digice, and ENet to announce the implementation of Number Portability.

In a statement yesterday, the PUC said that Number Portability will provide consumers with the freedom to switch telecommunications providers whilst retaining their existing telephone numbers.

“The implementation of Number Portability is indeed a transformative step towards enhancing the telecommunications experience for all Guyanese.

It empowers consumers and businesses by putting them in control of their telecommunications choices, and this will herald a new era of innovation and customer-centric service within the telecommunications industry”, the regulatory body said.

It added that GTT, Digicel, and ENet are committed to ensuring a seamless and efficient Number Portability process. Each company will provide comprehensive information and support to guide consumers.

The PUC said it will continue to oversee the implementation of Number Portability and the Commission will ensure that the process adheres to established guidelines and standards, whilst performing its usual mandate to balance the interests of the consumer and that of the telecommunications Service Providers.

The operators are about to enter a final testing period before the launch of number portability, the PUC said.

“As part of the launch process, the PUC, GTT, Digicel, and ENet wish to assure the Guyanese consumer that we intend to educate and inform on the necessary processes, obligations and allay any potential concerns”, the statement said.