GTT says East Bank Demerara customers to see less downtime

GTT workers engaged in the project (GTT photo)
GTT workers engaged in the project (GTT photo)

Customers of the Guyana Telephone and Telegraph Company (GTT), who are located on the East Bank of Demerara,  can expect reduced downtime in all GTT services following the installation of a secondary fibre cable in the New Hope to Timehri areas.

“This redundant fiber cable will serve as a backup in cases where the main fiber is affected due to damage or vandalism.

In cases of emergency, this cable can switch over from the main fiber cable and all the services will be stable. It will be a permanent measure to ensure that service is uninterrupted in this area,” explained Lindon Rutherford, GTT Engineer, according to a release from GTT yesterday.

Rutherford said that while the two-week installation of the secondary fiber cable is going smoothly, the team is also engaged in ‘loop shortening’ in the vicinity. 

Loop shortening, the release said improves the quality of DSL internet by shortening the distance between the Central Office and the Subscriber. GTT said that this allows copper phone lines to manage high speed Internet.

The project is expected to be completed by the end of next week.